Jamie May earned her bachelor’s and master’s degrees, with a concentration in professional writing, from Southeastern Louisiana University, and she holds a Ph.D. in technical communication from Texas Tech University. 

Her research centers on teaching technical communication, with emphases in pop culture, UX, and social justice. Her research about the use of YouTube gaming videos to introduce usability testing to students was published in IEEE Transactions on Professional Communication.

Jamie currently teaches TCID 2090: Technical Writing, TCID 3100: Foundations in Technical Communication, and TCID 3140: Iterative Design. Prior to working at UCCS, Jamie has been a high school teacher, an editorial assistant for a large real estate appraisal firm, a creative writing editor, a researcher and content writer for an entertainment media company, a freelance web designer, and a copywriter for a software company.